At Sports Center, we stand by the quality of our products. To ensure your satisfaction, we offer a comprehensive warranty policy. Please review the details below:
1. Warranty Coverage
- The warranty applies to products purchased directly from Sports Center.
- It covers manufacturing defects and workmanship issues under normal usage conditions.
- The warranty period varies by product. Specific warranty durations will be stated on the product page or accompanying documentation.
2. Exclusions
The warranty does not cover:
- Damage caused by misuse, neglect, improper care, or unauthorized modifications.
- Wear and tear from regular use, including scratches, dents, or fading.
- Products without proof of purchase (receipt or order confirmation).
- Loss, theft, or accidental damage.
3. Warranty Claims Process
Initiate a Claim
- Contact us via email at [email protected] or call us at +1 347-416-0117 to initiate a warranty claim.
- Provide your order details, a description of the issue, and photos or videos (if applicable).
Evaluation
- Once we receive your claim, our team will evaluate it to determine if the issue qualifies under warranty.
Resolution
- Approved claims may result in a replacement, repair, or store credit, depending on the situation.
- If the claim is denied, we will explain the reason and provide further guidance.
4. Return Shipping for Warranty Claims
- Customers are responsible for shipping costs when sending the product back to the Sports Center for evaluation.
- If the claim is approved, we will cover the shipping costs for the repaired or replacement item.
5. Limitations
- This warranty policy is limited to the original purchaser and is non-transferable.
- The maximum liability under this warranty is the purchase price of the product.
Contact Us
For questions about our warranty policy or to start a claim, reach out to us:
- Phone: +1 347-416-0117
- Email: [email protected]
- Address: 209-60 111th Rd, Jamaica, NY 11429, United States
Thank you for choosing the Sports Center. We are dedicated to providing quality products and excellent customer support!